Knowledge assistants and RAG
Search approved materials and produce answers grounded in retrieved information, with source references where the workflow requires them.
SOFTWARE SERVICES
AI solutions & voice assistants
Put AI to work with your knowledge, documents and applications, through text or voice.
Discuss this serviceAn AI feature becomes useful when it can work with the right information and fit into a real process. We build assistants, document workflows and voice interactions connected to your knowledge and application tools.
A defined AI workflow tested on representative cases, with clear limits, integration behavior and a path for human review.
01 / THE SCOPE
What we can deliver
Document and data workflows
Extract structured fields, classify documents, summarize content or prepare draft outputs for review and use in other systems.
Voice AI and application actions
Build spoken interactions that answer questions, collect information and call permitted application actions, including CRM handoffs.
02 / IN PRACTICE
Where this helps
Answers from company knowledge
A text assistant helps users find information in approved documentation instead of searching across separate files.
Documents turned into usable data
Extract selected fields into a structured output that an employee can verify before passing it to another tool.
A voice conversation with context
An assistant discusses an offer and changes the application view or prepares a lead as part of the same interaction.
03 / THE APPROACH
From the first conversation to delivery
Choose one workflow and test it on representative data before expanding. Agree on quality, response time and running-cost criteria, then define permissions and review points. Experience includes a multilingual voice agent built within RESIMO / YSLAB and the privately tested AIForFiles product.
How we work04 / FAQ
Questions about this service
Can the assistant use our documents?
Yes, subject to their format, quality and access rules. We assess ingestion, retrieval and the sources the assistant is allowed to use during scoping.
Does Voice AI include telephone calls?
Voice interaction inside an application is one option. Telephone connectivity is scoped separately after checking the provider, call flow and handover requirements.
How do you check whether the AI works well enough?
We agree on representative examples, expected behavior and review criteria. Tests include missing information and failed tool calls, as well as successful answers.
04 / LET’S TALK